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Lean services : certification manual /

Socconini, Luis,

Lean services : certification manual / Luis Socconini. - 1st edition. - 1 online resource : illustrations. - Colección Gestiona . - Gestiona. .

"Lean Six Sigma Certification Official Manual."--Cover. "Perform faster and more efficient service processes."--Cover.

ISBN: 9788417903299

Subjects--Topical Terms:
Organizational effectiveness.
Six sigma (Quality control standard)
Total quality management.

LC Class. No.: HD62.15 ebook

Dewey Class. No.: 658.4013

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Lean services : certification manual /

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