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Calidad y servicio : conceptos y herramientas / Martha Elena Vargas Quiñones, Luzángela Aldana de Vega.

By: Contributor(s): Material type: TextTextSeries: Colección Estudios (Escuela Internacional de Ciencias Económicas y Administrativas) ; 3Publisher: Chía : Universidad de La Sabana, Dirección de Publicaciones ; Bogotá, D.C. : Ecoe Ediciones, [2014]Edition: Tercera ediciónDescription: 1 online resource : illustrationsContent type:
  • text
Media type:
  • computer file
Carrier type:
  • online resource
ISBN:
  • 9789581203918
Subject(s): Genre/Form: Additional physical formats: Print version:: Calidad y servicio.DDC classification:
  • 658.562
LOC classification:
  • HD62.15 ebook
Online resources:
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Includes bibliographical references.

Online resource; title from ePub title page (Digitalia, viewed December 10, 2021)

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