@book{103694,
	author = {Senlle, Andrés, and Gutiérrez, Nilda,},
	title = {Calidad en los servicios educativos /},
	publisher = {Díaz de Santos,},
	year = {[2022]},
	address = {[Madrid, España] :},
	url = {https://login.zproxy.cun.edu.co/login?url=https://www.digitaliapublishing.com/a/136400/}
}