@book{103719,
	author = {Corma Canós, Francisco,},
	title = {Aplicaciones prácticas del modelo EFQM de excelencia en PYMES /},
	publisher = {Díaz de Santos,},
	year = {[2012]},
	address = {Madrid, [España] :},
	url = {https://login.zproxy.cun.edu.co/login?url=https://www.digitaliapublishing.com/a/136429/}
}