@book{103858,
	author = {Bobichon, Guy, and Bobichon, Guy.},
	title = {Cómo conquistar y mantener la fidelidad de sus clientes :},
	publisher = {Díaz de Santos,},
	year = {[2022]},
	address = {[Madrid, España] :},
	note = {Subtitle taken from cover.},
	url = {https://login.zproxy.cun.edu.co/login?url=https://www.digitaliapublishing.com/a/136593/}
}