00818nam a2200253Ia 4500008004100000020001500041035001700056041001400073082001900087100003300106245004200139250001100181260002600192300001100218534002200229596000600251650004200257650002500299650003400324650004000358942001900398999001500417952013200432110503t1994    sp a   gri  a0 01 00spa u  a9580427461  a(Sirsi) 38461 aspa heng04a658.406 bS63b10aSpendolini, Michael J.9649910aBenchmarking /cMichael J. Spendolini  a1a ed.  aBogotá: Norma, 1994  a248 p.  tBenchmarking Book  a5 4aBenchmarking xAdministración96500 4aCompetitividad96501 4aMejoramiento continúo96502 4aPlanificación estratégica96503  2ddccLIBROGRAL  c1449d1449  00102ddc40708GENa008b008d2014-08-14fcg198000.00o658.406 S63bp27976r2019-04-03 00:00:00tEj.1w2019-03-13yLIBROGRAL