00749nam a2200217Ia 4500 170921t20152017sp ag a 000 0 spa u 9788415986874 658.812 A52c 21 Alcaide, Juan Carlos 9292 Los cien errores de la experiencia de cliente / Juan Carlos Alcaide 1a ed. Madrid (España) : ESIC Editorial, 2017. 189 páginas; ilustraciones a color 1 2 3 4 5 6 7 8 Comunicación con los clientes 9293 Gestión de calidad 9294 Gestión de garantías Servicio al cliente 9295 Gestión de ventas 9296 Servicio Organización 9297 ddc LIBROGRAL 2135 2135 0 0 ddc 0 0 GEN 042 042 ESTANTERIA 2017-09-21 c 74250.00 1 1 658.812 A52C 66674 2025-02-14 00:00:00 2025-02-10 1 2019-03-13 LIBROGRAL 0 0 ddc 0 0 GEN 001 001 GEN 2017-09-21 c 74250.00 1 658.812 A52c 66665 2022-04-19 00:00:00 2021-05-05 Ej.1 2019-03-13 LIBROGRAL 0 0 ddc 0 0 GEN 001 001 GEN 2017-09-21 c 74250.00 658.812 A52c 66664 2022-03-23 00:00:00 Ej.2 2019-03-13 LIBROGRAL 0 0 ddc 0 0 GEN 001 001 GEN 2018-10-04 c 117920.00 658.812 A52c 69127 2022-03-23 00:00:00 Ej.3 2019-03-13 LIBROGRAL 0 0 ddc 0 0 GEN 001 001 GEN 2018-10-12 c 117920.00 658.812 A52c 69217 2022-03-23 00:00:00 Ej.4 2019-03-13 LIBROGRAL 0 0 ddc 0 0 GEN 003 003 GEN 2017-09-21 c 74250.00 658.812 A52c 66663 2024-04-16 00:00:00 Ej.1 2019-03-13 LIBROGRAL 0 0 ddc 0 0 GEN 006 006 ESTANTERIA 2017-09-21 c 74250.00 2 658.812 A52C 66672 2019-04-03 00:00:00 1 2019-03-13 LIBROGRAL 0 0 ddc 0 0 GEN 006 006 ESTANTERIA 2017-09-21 c 74250.00 2 658.812 A52C 66671 2019-04-03 00:00:00 2 2019-03-13 LIBROGRAL 0 0 ddc 0 0 GEN 004 004 ESTANTERIA 2017-09-21 c 74250.00 2 658.812 A52C 66670 2019-04-03 00:00:00 1 2019-03-13 LIBROGRAL 0 0 ddc 0 0 GEN 004 004 ESTANTERIA 2017-09-21 c 74250.00 2 658.812 A52C 66669 2019-04-03 00:00:00 2 2019-03-13 LIBROGRAL 0 0 ddc 0 0 GEN 007 007 ESTANTERIA 2017-09-21 c 74250.00 2 4 2 658.812 A52C 66668 2025-03-25 00:00:00 2025-02-04 1 2019-03-13 LIBROGRAL 0 0 ddc 0 0 GEN 007 007 ESTANTERIA 2017-09-21 c 74250.00 2 658.812 A52C 66667 2019-04-03 00:00:00 2 2019-03-13 LIBROGRAL 0 0 ddc 0 0 GEN 043 043 GEN 2017-09-21 Compra c 74250.00 658.812 A52c 66677 2019-04-03 00:00:00 Ej.1 2019-03-13 LIBROGRAL 0 0 ddc 0 0 GEN 005 005 ESTANTERIA 2017-09-21 c 74250.00 2 1 658.812 A52C 66676 2019-04-03 00:00:00 2019-03-28 1 2019-03-13 LIBROGRAL 0 0 ddc 0 0 GEN 005 005 ESTANTERIA 2017-09-21 c 74250.00 2 1 658.812 A52C 66675 2019-08-28 00:00:00 2019-08-28 2 2019-03-13 LIBROGRAL 0 0 ddc 0 0 GEN 008 008 2017-09-21 c 74250.00 1 658.812 A52c 66673 2019-04-03 00:00:00 2019-03-28 Ej.1 2019-03-13 LIBROGRAL 0 0 ddc 0 0 GEN 001 001 GEN 2023-07-24 1 658.812 A52c 66666 2024-09-16 00:00:00 2024-08-16 Ej.5 2023-07-24 LIBROGRAL