@book{23611,
	author = {Forero, Brandon and Cadena, Tatiana},
	title = {Comercial : cliente Exellentiam soluciones empresariales /},
	publisher = {Corporación Unificada Nacional de Educación Superior,},
	year = {2015.},
	address = {Bogotá (Colombia) :},
	url = {https://drive.google.com/file/d/1sjyOsDOSL2w3DZ9u5Y7hxTEP2r2a5t5K/view?usp=sharing}
}