@book{32729,
	author = {Redorta, Josep,},
	title = {Gestión de conflictos :},
	publisher = {Universitat Oberta de Catalunya,},
	year = {2011.},
	series = {Manuales ;},
	address = {Barcelona :},
	edition = {Primera edición en lengua castellana. },
	url = {https://login.zproxy.cun.edu.co/login?url=https://www.digitaliapublishing.com/a/20180/}
}