@book{3670,
	author = {Kaplan, Roberts S., Norton, David P. and Norton, David P.},
	title = {El cuadro de mando integral :},
	publisher = {Gestión 2000,},
	year = {1996.},
	series = {Harvard Business School Press},
	address = {Bogotá :},
	edition = {2a ed.}
}