Londoño Mateus, Ma. Claudia, <br/><br/>
No sin mi cliente :  gestión de quejas y reclamaciones / 
Ma. Claudia Londoño Mateus. 
 - 1 online resource :  illustrations. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>9788415683445 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer complaints.<br/>Consumer.<br/>Customer services.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5415.52 ebook