@book{40041,
	author = {Cuadrado Esclapez, Carmen,},
	title = {Protocolo y comunicación en la empresa y los negocios /},
	publisher = {FC Editorial,},
	year = {[2012]},
	address = {Madrid :},
	url = {https://login.zproxy.cun.edu.co/login?url=https://www.digitaliapublishing.com/a/37759/}
}