@book{64919,
	author = {Ariza Ramírez, Francisco Javier and Ariza Ramírez, Juan Manuel},
	title = {Comunicación y atención al cliente /},
	publisher = {McGraw-Hill},
	year = {2021},
	series = {CFGS. Administración},
	address = {Madrid},
	url = {https://login.zproxy.cun.edu.co/login?url=https://www.ebooks7-24.com:443/?il=16488}
}