TY  - BOOK
AU  - Piattini Velthuis,Mario G.
TI  - Calidad de servicios: basados en tecnologías de la información 
SN  - 9788499648743
AV  - QA76.76.Q35 ebook 
U1  - 658.4038 
PY  - 2019///]
CY  - Paracuellos de Jarama, Madrid
PB  - Ra-Ma
KW  - Information services
KW  - Quality control
KW  - Information storage and retrieval systems
KW  - Information technology
KW  - Management
KW  - Electronic books
N1  - Includes bibliographical references
UR  - https://login.zproxy.cun.edu.co/login?url=https://www.digitaliapublishing.com/a/110162/
ER  -