Socconini, Luis,
Lean services : certification manual /
Luis Socconini.
- 1st edition.
- 1 online resource : illustrations.
- Colección Gestiona .
- Gestiona. .
"Lean Six Sigma Certification Official Manual."--Cover. "Perform faster and more efficient service processes."--Cover.
9788417903299
Organizational effectiveness.
Six sigma (Quality control standard)
Total quality management.
HD62.15 ebook
658.4013