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Your search returned 125 results.

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	41.		La excelencia en el servicio / Karl Albrecht, Lawrence J. Bradford ; traducción Jesús Villamizar Herrera by Albrecht, Karl Bradford, Lawrence J Villamizar Herrera, Jesús [tr.] Series: Serie Empresarial Edition: 1a ed. Material type: Text; Format: print Publication details: Bogotá : Legis, 1990 Availability: Items available for loan: Bogotá Sede Central (1)Call number: 658.812 A51e1. Place hold Save to lists Add to cart (remove)
	42.		Fundamentos de dirección hotelera / Pilar Talón Ballestero, Lydia González Serrano, José Miguel Rodríguez Antón by Talón Ballestero, Pilar González Serrano, Lydia Rodríguez Antón, José Miguel Series: Biblioteca de turismo ; 8-9 Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publication details: Madrid : Síntesis, 2016 Availability: Items available for loan: Bogotá Sede Central (6)Call number: 647.94 T15F V.1, ... Bogotá Sede Sur (1)Call number: 647.94 T15f V.2 . Sede Ibagué (2)Call number: 647.94 T15F V.1, ... Sede Neiva (2)Call number: 647.94 T15F V.2, ... Place hold Save to lists Add to cart (remove)
	43.		Fundamentos de marketing / David Jobber, John Fahy ; traducción Yago Moreno by Jobber, David Fahy, John Moreno, Yago [tr.] Edition: 2a ed. Material type: Text; Format: print Language: spa Original language: English Publication details: Madrid : McGraw Hill, 2007 Availability: Items available for loan: Bogotá Sede Central (2)Call number: 658.8 J61f, ... Place hold Save to lists Add to cart (remove)
	44.		Fundamentos de marketing de servicios : conceptos, estrategias y casos / K. Douglas Hoffman, John E. G. Bateson ; traducción Guadalupe Meza Staines, Martha Elsa Mauri Hernández ; revisión técnica María de los Ángeles Ramos Solano, César J. Sepúlveda M., Carlos Galli by Hoffman, Douglas K Bateson, John E.G Mascaró, Pilar [tr.] Edition: 2a ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: México : Thomson, 2002 Availability: Items available for loan: Bogotá Sede Central (2)Call number: 658.8 H64f, ... Bogotá Sede Fontibón (1)Call number: 658.8 H64f. Sede Ibagué (3)Call number: 658.8 H64f, ... Sede Montería (2)Call number: 658.8 H64f, ... Sede Neiva (4)Call number: 658.8 H64f, ... Sede Santa Marta (3)Call number: 658.8 H64f, ... Sede Sincelejo (4)Call number: 658.8 H64f, ... Place hold Save to lists Add to cart (remove)
	45.		El futuro de la competencia : creación conjunta de valor único con los consumidores / C. K. Prahalad, Venkat Ramaswamy ; traducción Ana García Bertrán by Prahalad, C. K García Bertrán, Ana [tr.] Ramaswamy, Venkatram Series: Harvard Business School Press Edition: 1a ed. Material type: Text; Format: print Language: spa Original language: English Publication details: Barcelona : Gestión 2000, 2004 Availability: Items available for loan: Bogotá Sede Central (3)Call number: 658.4 P71f, ... Sede Ibagué (1)Call number: 658.4 P71f. Sede Montería (1)Call number: 658.4 P71f. Sede Neiva (1)Call number: 658.4 P71f. Sede Santa Marta (3)Call number: 658.4 P71f, ... Sede Sincelejo (1)Call number: 658.4 P71f. Not available: Bogotá Sede Sur: In transit (1). Place hold Save to lists Add to cart (remove)
	46.		Gerencia el servicio : la clave para ganar todos / Jorge Eliécer Prieto Herrera by Prieto Herrera, Jorge Eliécer Series: Administración. Mercadeo y ventas Edition: 2a ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bogotá : Ecoe, 2010 Availability: Items available for loan: Bogotá Sede Central (2)Call number: 658.812 P74g, ... Place hold Save to lists Add to cart (remove)
	47.		Hotelería / Sixto Báez Casillas by Báez Casillas, Sixto Edition: 3a ed. Material type: Text; Format: print Publication details: México : Compañía Editorial Continental, 2002 Availability: Items available for loan: Bogotá Sede Central (3)Call number: 647.94 B13H, ... Place hold Save to lists Add to cart (remove)
	48.		El Kuan : El virus que su empresa necesita / Guilermo Sandino Peña by Sandino Peña, Guillermo Edition: 1a ed. Material type: Text; Format: print Publication details: Bogotá : Panamericana, 2001 Availability: Items available for loan: Bogotá Sede Central (2)Call number: 658.81 S15k, ... Place hold Save to lists Add to cart (remove)
	49.		Logística : Administración de la cadena de suministro / Ronald H. Ballou ; traducción Carlos Mendoza Barraza by Ballou, Ronald H Mendoza Barraza, Carlos [tr.] Edition: 5a ed. Material type: Text; Format: print Language: spa Original language: English Publication details: México : Pearson, 2004 Availability: Items available for loan: Biblioteca Sede Medellín (1)Call number: 658.72 B15l. Bogotá Sede Central (2)Call number: 658.72 B15l, ... Bogotá Sede Fontibón (4)Call number: 658.72 B15l, ... Bogotá Sede Sur (2)Call number: 658.72 B15l, ... Sede Florencia (2)Call number: 658.72 B15l, ... Sede Ibagué (2)Call number: 658.72 B15l, ... Sede Montería (2)Call number: 658.72 B15l, ... Sede Neiva (3)Call number: 658.72 B15l, ... Sede Santa Marta (3)Call number: 658.72 B15l, ... Sede Sincelejo (2)Call number: 658.72 B15l, ... Place hold Save to lists Add to cart (remove)
	50.		Manual de guías de turismo / Thalía Romo Martínez by Romo Martínez, Thalía Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publication details: México : Trillas, 2012 Availability: Items available for loan: Bogotá Sede Central (1)Call number: 338.4791 R65m. Place hold Save to lists Add to cart (remove)
	51.		Manual de meseros y capitanes : Una guía paso a paso / coordinado por Luis Lesur by Lesur, Luis [coord.] Series: Cómo hacer bien y fácilmente Edition: 1a ed. Material type: Text; Format: print Publication details: México : Trillad, 2003 Availability: Items available for loan: Bogotá Sede Central (2)Call number: 642.6 M15M, ... Place hold Save to lists Add to cart (remove)
	52.		Manual de recepción y atención al cliente / José Antonio Dorado, Javier Cerra by Dorado, José Antonio Cerra, Javier Edition: 2a ed. Material type: Text; Format: print Publication details: Madrid : Editorial Síntesis, 2004 Availability: Items available for loan: Bogotá Sede Central (1)Call number: 647.94 D67M. Place hold Save to lists Add to cart (remove)
	53.		Manual práctico de recepción hotelera / Luis Di Muro by Muro, Luis Di Series: Trillas Turismo Edition: 1a ed. Material type: Text; Format: print Publication details: México : Trillas, 2004 Availability: Items available for loan: Bogotá Sede Central (1)Call number: 647.94 M87M. Place hold Save to lists Add to cart (remove)
	54.		Marketing / Roger A. Kerin, Steven W. Hartley, William Rudelius ; revisión técnica María de la Luz Ascanio Rivera, María Luisa Chávez, Gerardo Luévano Rodríguez [y otros] ; traducción María Jesús Herrero Díaz, Nora Natalia Martínez Suárez y María Guadalupe Cevallos Almada by Kerin, Roger A Aguilar, María de Jesús [revisor] Ascanio Rivera, María de la Luz Eloísa [revisora] Beltrán Amador, Alfredo [revisor] Calderón Frese, Citlali del Carmen [revisora] Camacho Correa, César [revisor] Carranza Garza, Adriana [revisora] Cevallos Almada, María Guadalupe [traductora] Chávez, María Luisa [revisora] Concha Velásquez, José Roberto [revisor] Curubeto, Carlos Pedro José [revisor] Délano Frier, Jane [revisora] García Avila, José Luis [revisor] García López Legorreta, Sara Isabel [revisor] Giaocoman Arratia, Jacqueline [revisora] Ginochio Celi, María del Carmen [revisora] Hartley, Steven W Herrero Díaz, María Jesús [traductora] Luévano Rodríguez, Gerardo [revisor] Maradiaga Arauz, Héctor Hazael [revisor] Mares Chacón, Jesús [editor] Martínez Suárez, Nora Natalia [traductora] Mondragón Liévana, Carlos [revisor] Morales Marcucci, Juan [revisor] Moyeda Mendoza, Roberto [revisor] Ortiz Ayala, Ricardo [revisor] Romero Durand, Mónica [revisora] Rudelius, William Edition: Undécima edición / editor sponsor Jesús Mares Chacón Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publication details: México D.F. : McGraw-Hill, 2014 Availability: Items available for loan: Bogotá Sede Central (2)Call number: 658.8 K37m, ... Bogotá Sede Fontibón (1)Call number: 658.8 K37m. Sede Ibagué (1)Call number: 658.8 K37m. Sede Neiva (2)Call number: 658.8 K37m, ... Sede Santa Marta (1)Call number: 658.8 K37m. Place hold Save to lists Add to cart (remove)
	55.		Marketing / Roger A. Kerin, Steven W. Hartley, William Rudelius ; revisión técnica María de la Luz Ascanio Rivera, María Luisa Chávez, Gerardo Luévano Rodríguez [y otros] ; traducción María Jesús Herrero Díaz, Nora Natalia Martínez Suárez y María Guadalupe Cevallos Almada by Pride, William M Ferrell, O.C Edition: Décimo quinta ed. Material type: Text; Literary form: Not fiction ; Audience: General; Language: Eng Publication details: Australia : Cengage Learning, 2014 Availability: Items available for loan: Bogotá Sede Central (1)Call number: 658.8 P74m1. Place hold Save to lists Add to cart (remove)
	56.		Marketing de clientes : ¿quién se ha llevado a mi cliente? / coordinado por José Daniel Barquero Cabrero ; coautores Carlos Rodríguez de Llauder Santomá, Dr. Mario Barquero Cabrero by Barquero, José Daniel [coord.] Rodríguez de Llauder Santomá, Carlos Edition: 2a ed. Material type: Text; Format: print Publication details: Madrid : McGraw-Hill Interamericana, 2007 Availability: Items available for loan: Bogotá Sede Central (2)Call number: 658.812 M17m, ... Place hold Save to lists Add to cart (remove)
	57.		Marketing de fidelización : ¿Cómo obtener clientes satisfechos y leales, bajo una perspectiva latinoamericana? / Alejandro Schnarch Kirberg by Schnarch Kirberg, Alejandro Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publication details: Bogotá : Ecoe, 2011 Availability: Items available for loan: Bogotá Sede Central (2)Call number: 658.8 S24m, ... Place hold Save to lists Add to cart (remove)
	58.		Marketing de servicios / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler ; traducción Jorge Alberto Velásquez Arellano by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Velásquez Arellano, Jorge Alberto [tr.] Edition: 5a ed. Material type: Text; Format: print Language: spa Original language: English Publication details: México : McGraw Hill, 2009 Availability: Items available for loan: Bogotá Sede Central (1)Call number: 658.812 Z34m1. Bogotá Sede Sur (2)Call number: 658.812 Z34m, ... Sede Barranquilla (1)Call number: 658.812 Z34M1. Sede Ibagué (1)Call number: 658.812 Z34M1. Sede Montería (1)Call number: 658.812 Z34m. Sede Santa Marta (1)Call number: 658.812 Z34m. Sede Sincelejo (1)Call number: 658.812 Z34m. Place hold Save to lists Add to cart (remove)
	59.		Marketing de servicios : personal, tecnología y estrategia / Christopher Lovelock, Jochen Wirtz ; traducción Leticia Esther Pineda Ayala by Lovelock, Christopher Pineda Ayala, Leticia Esther [tr.] Wirtz, Jochen Edition: 6a ed. Material type: Text; Format: print Language: spa Original language: English Publication details: México : McGraw Hill, 2009 Availability: Items available for loan: Bogotá Sede Central (1)Call number: 658.812 L69m. Bogotá Sede Fontibón (2)Call number: 658.812 L69m, ... Bogotá Sede Sur (1)Call number: 658.812 L69m. Not available: Bogotá Sede Central: In transit (1). Place hold Save to lists Add to cart (remove)
	60.		Marketing industrial : conexión entre la estrategia, las relaciones y el aprendizaje / F. Robert Dwyer, John F. Tanner ; revisión técnica de Jorge Luján Sauri ; traducción de Jorge A. Velázquez Arellano, Martha E. Mauri Hernández. by Dwyer, F. Robert Luján Sauri, Jorge Humberto [rev.] Tanner, John F Velázquez Arellano, Jorge Alberto [tr.] Edition: 3a ed. Material type: Text; Format: print Language: spa Original language: English Publication details: México : McGraw Hill, 2007 Availability: Items available for loan: Bogotá Sede Central (2)Call number: 658.8 D99m, ... Place hold Save to lists Add to cart (remove)

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