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	1.		Buenos días, ¿En qué puedo ayudarle? : cómo llegar al corazón del cliente / José Luís Lozano Pérez, Francisco Bonora Xerri. by Lozano Pérez, José Luis [author.] Bonora Xerri, Francisco [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Madrid : FC Editorial, [2014] Online resources: Digitalia Hispánica Availability: No items available. Save to lists Add to cart (remove)
	2.		Kapital cliente : la rentable gestión de clientes / Marta Lucía Restrepo Torres. by Restrepo Torres, Marta Lucía [autor.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Bogotá : Colegio de Estudios Superiores de Administración, 2015 Online resources: Click here to access online Availability: No items available. Save to lists Add to cart (remove)

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