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1.
Los cien errores de la experiencia de cliente / Juan Carlos Alcaide by
Edition: 1a ed.
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Publication details: Madrid (España) : ESIC Editorial, 2017
Availability: Items available for loan: Bogotá Sede Central (5)Call number: 658.812 A52c, ... Bogotá Sede Fontibón (1)Call number: 658.812 A52c. Bogotá Sede Sur (1)Call number: 658.812 A52c. Sede Florencia (1)Call number: 658.812 A52C. Sede Ibagué (2)Call number: 658.812 A52C, ... Sede Montería (1)Call number: 658.812 A52C. Sede Neiva (2)Call number: 658.812 A52C, ... Sede Santa Marta (2)Call number: 658.812 A52C, ... Sede Sincelejo (1)Call number: 658.812 A52c. Not available: Sede Montería: In transit (1).

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2.
Gestión integral de la calidad basada en procesos / Elkin Darío Dávila Grajales by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bogotá Ediciones de la U. 2022
Availability: Items available for loan: Bogotá Sede Central (1)Call number: 658.56 D25g.

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