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1.
Atención al cliente en hostelería / Kye-Sung (Kaye) Chon, Raymond T. Sparrowe; revisor técnico Miguel Ribagorda Serrano; traducido por Santiago Díaz-H Sepúlveda, Pilar Tascón Aznar by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Language: Spanish
Publication details: Madrid : Paraninfo, Thomson Learning, 2001
Availability: Items available for loan: Sede Ibagué (3)Call number: 647.94 C46A, ... Sede Neiva (1)Call number: 647.94 C46A.

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2.
Comunicación y atención al cliente en hostelería y turismo / Azucena de Francisco Caro by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Language: Spanish
Publication details: Sevilla : Rodio, 2015
Availability: Items available for loan: Bogotá Sede Central (2)Call number: 658.812 F71c, ... Bogotá Sede Sur (1)Call number: 658.812 F71c. Sede Ibagué (1)Call number: 658.812 F71c. Sede Neiva (1)Call number: 658.812 F71c.

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3.
Evolución del confort, turismo y sustentabilidad / Víctor Silva Contreras by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Language: Spanish
Publication details: México : Trillas, 2015
Availability: Items available for loan: Bogotá Sede Central (1)Call number: 338.4791 S45e. Sede Ibagué (1)Call number: 338.4791 S45e.

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4.
Turismo de reuniones : convenciones, incentivos, congresos y exposiciones / Eduardo Yarto by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Language: Spanish
Publication details: México : Editorial Trillas, 2012
Availability: Items available for loan: Bogotá Sede Central (2)Call number: 338.4791 Y17t, ... Bogotá Sede Sur (2)Call number: 338.4791 Y17t, ... Sede Ibagué (1)Call number: 338.4791 Y17T. Sede Montería (1)Call number: 338.4791 Y17T.

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5.
Evaluación operacional y financiera : aplicada a la industria hotelera / Adolfo Scheel Mayenberger by
Edition: 4a.
Material type: Text Text; Literary form: Not fiction
Publication details: Bogotá: Universidad Externado de Colombia: 2017
Availability: Items available for loan: Bogotá Sede Central (2)Call number: 658.1511 sh31e, ...

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6.
Certificación y modelos de calidad en hostelería y restauración / Jorge Puig-Durán Fresco by
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: Madrid Diaz de Santos 2011Copyright date: ©2011
Online resources:
Availability: No items available.

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