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Your search returned 125 results.

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	1.		Administración de Comedor y Bar / María del Carmen, Morfín Herrera by Morfín Herrera, María del Carmen Series: Trillas turismo Edition: 2a ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: México : Trillas, 2007 Availability: Items available for loan: Bogotá Sede Central (2)Call number: 647.95 M67A1, ... Place hold Save to lists Add to cart (remove)
	2.		Administración de comedor y bar / María del Carmen Morfín Herrera by Morfín Herrera, María del Carmen Series: Trillas turismo Edition: 1a ed. Material type: Text; Format: print Publication details: México : Trillas, 2001 Availability: Items available for loan: Bogotá Sede Central (3)Call number: 647.95 M67A, ... Place hold Save to lists Add to cart (remove)
	3.		Administración por calidad / Luz Angela Aldana de la Vega... [et.al] by Aldana de Vega, Luz Angela Álvarez Builes, María Patricia Bernal Torres, César Augusto Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bogotá : Alfaomega, 2010 Availability: Items available for loan: Bogotá Sede Central (1)Call number: 658.562 A35a. Place hold Save to lists Add to cart (remove)
	4.		Alojamiento y lavandería / Manuela Ruz Gómez by Ruz Gómez, Manuela Material type: Text; Literary form: Not fiction ; Audience: General; Publication details: Madrid : Síntesis, 2015 Availability: Items available for loan: Bogotá Sede Central (17)Call number: 647.94 R89A V.1, ... Bogotá Sede Fontibón (3)Call number: 647.94 R89a , ... Sede Ibagué (6)Call number: 647.94 R89A V.2, ... Sede Neiva (4)Call number: 647.94 R89A V.1, ... Place hold Save to lists Add to cart (remove)
	5.		Aproximacion a la estructura de la Publicidad / Jorge David Fernández Goméz by Jorge David Fernández Goméz Ivonne Raso Arcaute.Revison Técnica Edition: 1a ed. Material type: Text; Format: print Publication details: España : Crespo, 2005 Availability: Items available for loan: Sede Ibagué (2)Call number: 659.1 A73P, ... Sede Neiva (2)Call number: 659.1 A73P, ... Sede Santa Marta (2)Call number: 659.1 A73P, ... Place hold Save to lists Add to cart (remove)
	6.		El arte de la negociación / Roger Dawson; traducción Gerardo Hernandez Clark by Dawson, Roger Hernandez Clark, Gerardo [tr.] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: México : Selector S.A, 2001 Availability: Items available for loan: Sede Santa Marta (1)Call number: 658.45 D19A. Place hold Save to lists Add to cart (remove)
	7.		El arte de la negociación : bases de la efectividad en las relaciones comerciales / Peter Economy ; revisión técnica Gabriel Vásquez M., José Ataduy Aranzadi, Borja González LLano ; traducción y producción editorial Diorki. by Economy, Peter González Llano, Borja [rev.] Vázquez M., Gabriel [rev.] Series: Temas Gerenciales Escogidos Material type: Text; Format: print ; Literary form: Not fiction Language: spa Original language: English Publication details: Bogotá : McGraw-Hill., 2000 Availability: Items available for loan: Sede Neiva (1)Call number: 658.45 E26A. Place hold Save to lists Add to cart (remove)
	8.		Atención al cliente en hostelería / Kye-Sung (Kaye) Chon, Raymond T. Sparrowe; revisor técnico Miguel Ribagorda Serrano; traducido por Santiago Díaz-H Sepúlveda, Pilar Tascón Aznar by Chon, Kye-Sung Díaz-H Sepúlveda, Santiago [tr.] Ribagorda Serrano, Miguel [rev.] Sparrowe, Raymond T, 1949- Tascón Aznar, Pilar [tr.] Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publication details: Madrid : Paraninfo, Thomson Learning, 2001 Availability: Items available for loan: Sede Ibagué (3)Call number: 647.94 C46A, ... Sede Neiva (1)Call number: 647.94 C46A. Place hold Save to lists Add to cart (remove)
	9.		Atención al cliente en los servicios de ocio / Robert C. Ford, Cherrill P. Heaton by Ford, Robert C Heaton, Cherrill P Edition: 1a ed. Material type: Text; Format: print Publication details: Madrid : Paraninfo, 2001 Availability: Items available for loan: Bogotá Sede Central (2)Call number: 658.812 F67a, ... Sede Ibagué (2)Call number: 658.812 F67A, ... Sede Neiva (1)Call number: 658.812 F67A. Place hold Save to lists Add to cart (remove)
	10.		Calidad total en la gestión de servicios : cómo lograr el equilibrio entre las percepciones y las expectativas de los consumidores / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry ; traducción Claudio L. Soriano Soriano by Zeithaml, Valarie A Berry, Leonard, L Parasuraman, A Soriano Soriano, Claudio L [tr.] Material type: Text; Format: print Language: spa Original language: English Publication details: Madrid : Ediciones Díaz de Santos, 1993 Availability: Items available for loan: Bogotá Sede Central (1)Call number: 658.562 Z34c. Sede Barranquilla (1)Call number: 658.562 Z34C. Place hold Save to lists Add to cart (remove)
	11.		Calidad y servicio : conceptos y herramientas / Martha Elena Vargas Quiñones, Luzángela Aldana de Vega by Vargas Quiñones, Martha Elena Aldana de Vega, Luzangela Series: Textos universitarios Edition: 2a ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bogotá : Ecoe Ediciones, 2012 Availability: Items available for loan: Bogotá Sede Central (1)Call number: 658.562 V17c. Sede Barranquilla (1)Call number: 658.562 V17C. Sede Ibagué (2)Call number: 658.562 V17C, ... Sede Montería (2)Call number: 658.562 V17C, ... Sede Neiva (1)Call number: 658.562 V17C. Sede Santa Marta (2)Call number: 658.562 V17C, ... Sede Sincelejo (2)Call number: 658.562 V17c, ... Place hold Save to lists Add to cart (remove)
	12.		Calidad y servicio : conceptos y herramientas / Martha Elena Vargas Quiñones, Luzángela Aldana de Vega by Vargas Quiñones, Martha Elena Aldana de Vega, Luzangela Series: Textos universitarios. Administración Edition: 1a ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bogotá : Ecoe, 2007 Availability: Items available for loan: Sede Montería (2)Call number: 658.562 V17C1, ... Place hold Save to lists Add to cart (remove)
	13.		Cautive el corazón de los clientes y deje que la competencia persiga sus bolsillo / Brian Celgg ; prólogo de José Miguel Múgica Grijalba by Clegg, Brian Múgica Grijalba, José Miguel Material type: Text; Format: print ; Literary form: Not fiction Language: spa Original language: English Publication details: Madrid : Prentice Hall, 2001 Availability: Items available for loan: Bogotá Sede Sur (2)Call number: 658.812 C53c, ... Place hold Save to lists Add to cart (remove)
	14.		CEM administración de las experiencias de los clientes con las marcas : un enfoque revolucionario para conectarse con sus clientes / Bernd Schmitt ; traducción Alvaro Cirión Arana by Schmitt, Bernd H Cirión Arana, Alvaro [tr.] Edition: 1a ed. Material type: Text; Format: print Language: spa Original language: English Publication details: México : McGraw Hill, 2003 Availability: Items available for loan: Biblioteca Sede Medellín (1)Call number: 658.812 S24c. Bogotá Sede Central (2)Call number: 658.812 S24c, ... Bogotá Sede Sur (1)Call number: 658.812 S24c. Sede Montería (1)Call number: 658.812 S24C. Place hold Save to lists Add to cart (remove)
	15.		Los cien errores de la experiencia de cliente / Juan Carlos Alcaide by Alcaide, Juan Carlos Edition: 1a ed. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Madrid (España) : ESIC Editorial, 2017 Availability: Items available for loan: Bogotá Sede Central (5)Call number: 658.812 A52c, ... Bogotá Sede Fontibón (1)Call number: 658.812 A52c. Bogotá Sede Sur (1)Call number: 658.812 A52c. Sede Florencia (1)Call number: 658.812 A52C. Sede Ibagué (2)Call number: 658.812 A52C, ... Sede Montería (1)Call number: 658.812 A52C. Sede Neiva (2)Call number: 658.812 A52C, ... Sede Santa Marta (2)Call number: 658.812 A52C, ... Sede Sincelejo (1)Call number: 658.812 A52c. Not available: Sede Montería: In transit (1). Place hold Save to lists Add to cart (remove)
	16.		The circle of unnovation : You can't shrink your way to greatness / Tom Peters by Peters, Tom Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: Eng Publication details: Nueva York : Vintage Books, 1999 Availability: Items available for loan: Bogotá Sede Central (1)Call number: 658.4063 P37c. Place hold Save to lists Add to cart (remove)
	17.		El cliente maltratado : agravios, peripecias y vicisitudes de un pobre y sufrido cliente / Juan José Peso-Viñals by Peso-Viñals, Juan José Material type: Text; Format: print ; Literary form: Not fiction Publication details: Barcelona : Editorial Alienta, 2008 Availability: Items available for loan: Bogotá Sede Central (1)Call number: 658.812 P37c. Place hold Save to lists Add to cart (remove)
	18.		Comercialización de productos y servicios turísticos / Isabel Milio Balanzá, Mónica Cabo Nadal by Milio Balanzá, Isabel Cabo Nadal, Mónica Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publication details: Madrid : Paraninfo, Thomson Learning, 2000 Availability: Items available for loan: Sede Ibagué (1)Call number: 338.4791 M45c. Place hold Save to lists Add to cart (remove)
	19.		Cómo conservar clientes con un buen servicio / Tschohl, John ; traducción Harari, Cristina by Tschohl, John Material type: Text; Literary form: Not fiction ; Audience: General; Language: Spanish Publication details: México : Editorial Paz Mexico, 2007 Availability: Items available for loan: Sede Ibagué (1)Call number: 658.812 T72c. Place hold Save to lists Add to cart (remove)
	20.		Cómo gestionar una PYME mediante el cuadro de mando / Eduardo Andreu Alabarta, Rafael Martínez-Vilanova Martínez. by Andreu Alabarta, Eduardo Martínez-Vilanova Martínez, Rafael Material type: Text; Format: print ; Literary form: Not fiction Publication details: Madrid : ESIC ediciones, [2007?] Availability: Items available for loan: Sede Santa Marta (1)Call number: 658.022 A53C. Place hold Save to lists Add to cart (remove)

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