| 000 | 00769nam a2200241Ia 4500 | ||
|---|---|---|---|
| 008 | 160719t1991 xxua gr 001 0 eng u | ||
| 020 | _a002903079x | ||
| 041 | _aeng | ||
| 082 | 0 | 4 |
_a658.8 _bB37m _221 |
| 100 | 1 |
_aBerry, Leonard L. _97923 |
|
| 245 | 1 | 0 |
_aMarketing services : _bcompeting through time / _cLeonard L. Berry, A. Parasuraman |
| 260 | 3 |
_aNueva York : _bThe Free Press, _c1991. |
|
| 300 |
_axi, 212 páginas : _bilustraciones |
||
| 500 | _aIncluye índice | ||
| 504 | _aIncluye bibliografía | ||
| 546 | _aTexto en inglés | ||
| 596 | _a1 | ||
| 650 | 4 |
_aMarketing _915298 |
|
| 650 | 4 |
_aServicio al cliente _940311 |
|
| 700 | 1 |
_aParasuraman, A. _97924 |
|
| 942 |
_2ddc _cLIBROGRAL |
||
| 999 |
_c10716 _d10716 |
||