Marketing de servicios / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler ; traducción Jorge Alberto Velásquez Arellano
Material type:
TextLanguage: spa Original language: English Publication details: México : McGraw Hill, 2009.Edition: 5a edDescription: 715 pISBN: - 9701033256
- 658.812 Z34m1
| Item type | Current library | Collection | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
Libro General
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Bogotá Sede Central Estantería General | Colección General | 658.812 Z34m1 (Browse shelf(Opens below)) | Ej.1 | Available | 36340 | |
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Libro General
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Bogotá Sede Sur Estantería General | Colección General | 658.812 Z34m (Browse shelf(Opens below)) | Ej.1 | Available | 20257 | |
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Libro General
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Bogotá Sede Sur Estantería General | Colección General | 658.812 Z34m (Browse shelf(Opens below)) | Ej.2 | Available | 20258 | |
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Libro General
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Sede Barranquilla Estantería General | Colección General | 658.812 Z34M1 (Browse shelf(Opens below)) | Ej.1 | Available | 36339 | |
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Libro General
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Sede Ibagué | Colección General | 658.812 Z34M1 (Browse shelf(Opens below)) | Ej.1 | Available | 51858 | |
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Libro General
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Sede Montería | Colección General | 658.812 Z34m (Browse shelf(Opens below)) | Ej.1 | Available | 31196 | |
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Libro General
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Sede Santa Marta | Colección General | 658.812 Z34m (Browse shelf(Opens below)) | Ej.1 | Available | 28701 | |
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Libro General
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Sede Sincelejo | Colección General | 658.812 Z34m (Browse shelf(Opens below)) | Ej.1 | Available | 28065 |
Total holds: 0
Services marketing: integrating customer focus across the firm
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